Notice of Privacy Practices

This notice describes how medical and dental information about you may be used and disclosed and how you can get access to this information. Please review it carefully.

Who This Notice Applies To

This Notice of Privacy Practices applies to all locations and affiliated entities operating under Brave Billing, including all providers, staff, and business associates who support patient care and operations.

For the purposes of this notice, references to “we,” “us,” or “our” include all dental offices, affiliated providers, and administrative entities under common ownership or management.

This includes, but is not limited to:

  • All Brave Billing office locations
  • Administrative and billing operations
  • Any healthcare professionals authorized to provide services at our locations

All of these entities follow the terms of this Notice and may share protected health information with each other for treatment, payment, and healthcare operations as permitted by law.

Our Responsibilities

At Brave Billing, we are required by law to:

  • Maintain the privacy and security of your protected health information (PHI)
  • Provide you with this notice of our legal duties and privacy practices
  • Follow the terms of this notice currently in effect
  • Notify you promptly if a breach occurs that may have compromised the privacy or security of your information

How We May Use and Disclose Your Information

We may use and share your health information in the following ways:

Treatment

We may use your information to provide, coordinate, or manage your dental care. This may include communication with other healthcare providers, specialists, or labs.

Payment

We may use and disclose your information to bill and receive payment from health plans or other entities. This includes verifying insurance benefits and submitting claims.

Healthcare Operations

We may use your information for business operations such as quality assessment, staff training, licensing, and administrative activities.

Other Uses and Disclosures

We may also share your information:

  • As required by law
  • For public health and safety purposes
  • In response to court orders or legal proceedings
  • For law enforcement purposes
  • To avert a serious threat to health or safety

We will not use or share your information for marketing or other purposes not described here without your written authorization.

Your Rights

You have the right to:

  • Access Your Records : Request to inspect or obtain a copy of your health records.
  • Request Corrections : Ask us to correct information you believe is incorrect or incomplete.
  • Request Restrictions : Request limits on how we use or share your information. We are not required to agree to all requests.
  • Request Confidential Communications : Ask us to contact you in a specific way, for example, only by phone or email.
  • Get a List of Disclosures : Request a list of certain disclosures we have made of your information.
  • Get a Copy of This Notice : You may request a paper or electronic copy of this notice at any time.

Our Duties

We will not use or disclose your health information without your authorization except as described in this notice. If you give us permission, you may revoke it at any time in writing.

Changes to This Notice

We reserve the right to change this notice at any time. Any changes will apply to all information we maintain. The updated notice will be available in our office and on our website.

Complaints

If you believe your privacy rights have been violated, you may file a complaint with us or with the U.S. Department of Health and Human Services.

We will not retaliate against you for filing a complaint.

Contact Us

Brave Billing
6868 San Pedro Ave
San Antonio, TX 78216, United States
Email: privacy@bravebilling.com

File a Complaint with HHS

U.S. Department of Health and Human Services
Office for Civil Rights
200 Independence Avenue, S.W.
Washington, DC 20201
Phone: 1-877-696-6775